Privacy policy
this privacy policy outlines how Better Botany Pte Ltd (“we,” “our,” or “us”) collects, uses, and protects your information when you visit or make a purchase from our website (sieve.coffee), which serves as the online platform for our studio brand, Sieve.
1. information we collect: we may collect the following information:
- your name and contact details
- your shipping and billing addresses
- your payment information (processed securely by trusted third-party providers)
- browsing data (via cookies or analytics tools)
2. how we use your information
we use the information to:
- fulfill orders and provide customer support
- send updates (if you opt in)
- improve our services and understand site engagement
- we do not sell your personal data under any circumstances.
3. sharing with service providers
we may share your data with:
- payment gateways (e.g. paypal, stripe, hitpay)
- shipping partners
- email platforms (for opted-in updates)
these partners only receive the information required to complete your transaction and are expected to safeguard it.
4. cookies
our website uses cookies to understand visitor behavior and improve site performance. You can disable cookies through your browser settings.
5. you have the right to access, correct, or request deletion of your personal data at any time. To do so, please contact us via email at thestudio@sieve.coffee.
6. security
we use SSL encryption and secure platforms to protect your data.
7. changes
we may update this policy periodically. The latest version will always be available on this page.
copyright © 2025 Better Botany Pte Ltd. all rights reserved.
design by Kris Kalabuchovas; photographs and words by Zee Zamora Perez unless otherwise stated
effective date: november 2025
this policy is governed by the data protection laws of Singapore.
